Three former Spirit Airlines employees are accused of making money off people looking for low-cost flights.
According to the Eastern District of Pennsylvania's indictment, two reservation agents and their supervisor persuaded customers to book cheap future vacations before changing their travel plans.
reservation without paying the airline's change fee to a more expensive flight. Agents are accused of charging CashApp "commissions" to clients and keeping the money.
A fraud allegation of $238,000 was levied against the airline for 1,700 travels between December 2017 and August 2018.
The defendants, according to U.S. Attorney Jacqueline Romero, used their powers and access to defraud the airline reservation system and steal money.
The three accused were employed by "a large U.S. airline situated in Florida," according to the indictment, which does not mention Spirit Airlines by name.